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Privacy Policy

Last updated: February 6, 2025

1. Introduction

Welcome to Hearts Gambling ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, company name, and job title when you contact us or request information about our services.
  • Account Information: Username, password, and other credentials when you create an account with us.
  • Payment Information: Billing address and payment details when you purchase our services (processed through secure third-party payment processors).
  • Communication Data: Records of correspondence when you contact us via email, phone, or other channels.
  • Technical Data: IP address, browser type, device information, operating system, and browsing patterns on our website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, and administrative messages
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience
  • Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information where required by law or in response to valid legal requests.
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of assets.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We use industry-standard encryption protocols, secure servers, and regular security audits to protect your data. Access to personal information is restricted to authorized personnel only.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to your personal data we hold.
  • Rectification: You can request correction of inaccurate or incomplete data.
  • Erasure: You can request deletion of your personal data in certain circumstances.
  • Restriction: You can request restriction of processing of your personal data.
  • Portability: You can request transfer of your data to another service provider.
  • Objection: You can object to the processing of your personal data.

To exercise any of these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of cookies we use:

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

9. Third-Party Links

Our website may contain links to third-party websites and services that are not owned or controlled by Hearts Gambling. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside of our operating jurisdiction and choose to provide information to us, please note that we transfer the data to our servers and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@hearts.casino
  • Website: hearts.casino
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